cek444 Privacy Policy

Introduction and Applicability

cek444 is an online betting and gaming platform operated for users in Bangladesh. We place the highest importance on the privacy of all our users and are fully committed to protecting personal information.

This Privacy Policy ("Policy") applies to the cek444 website (https://cek444.cam) and all related services. By visiting this website or creating an account, you are considered to have accepted the terms of this Policy.

This policy is related to our Terms and Conditions and Responsible Gaming policy and should be read together with them.

Scope of Data Collection

cek444 collects only the information necessary to provide services, manage accounts, and meet legal obligations. We collect the following types of information:

a) Personally Identifiable Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Email address
• Mobile number
• Residential address

b) Financial and Transaction Information

• bKash, Nagad, or Rocket account number
• Deposit and withdrawal history
• Transaction date, time, and amount

c) Usage Information

• Records of gaming and betting activity
• Login duration and frequency
• Device information (operating system, browser, screen size)
• IP address and application data

Sources of Data Collection

We collect information from various sources. Maintaining transparency about each source is part of our policy:

Information Provided Directly

You provide information directly when you create an account on cek444, log in, make a deposit or withdrawal, play games, or contact our support team.

Automatically Collected Information

When you visit our website, our servers automatically record certain information. This includes IP address, browser type, pages visited, and session duration.

From Payment Providers

When transactions are processed through bKash, Nagad, and Rocket, limited information necessary for payment verification is received. This information is used solely for the purpose of verifying transactions.

Purpose of Data Use

cek444 uses collected information for specific and legitimate purposes. We never use your information for unnecessary or unclear purposes.

• Account Management: To create, verify, secure, and manage your account.
• Identity Verification (KYC): To confirm user identity for anti-money-laundering and fraud prevention purposes.
• Financial Transaction Processing: To process deposits, withdrawals, and bonus distributions.
• Customer Support: To respond to your inquiries, complaints, and support requests.
• Responsible Gaming: To identify unusual gaming behaviour and help enforce responsible gaming policies.
• Service Improvement: To analyse user experience and improve the platform's performance and reliability.
• Legal Compliance: To maintain records necessary for compliance with applicable laws and regulations.
• Security Protection: To prevent fraud, account hacking, and misuse.

Sharing Data with Third Parties

cek444 does not generally share your personal information with third parties. However, information may be disclosed in the following specific circumstances:

Payment Providers

The minimum necessary information is shared with payment service providers such as bKash, Nagad, and Rocket for transaction processing. These providers follow their own privacy policies.

Technology Service Providers

Necessary operational information may be shared with technology partners for website operation, security verification, and platform integration with game providers (such as PG Soft, Pragmatic Play, JILI, Spribe).

Legal Obligations

It is our legal responsibility to provide information to competent authorities when required by court order, government directive, or lawful investigation. In such cases, we provide only the amount of information required by law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify users appropriately before any such change.

Cookies and Tracking

The cek444 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

Essential Cookies

These cookies are necessary for the basic functioning of the website. They include session management, security tokens, and login state storage. Disabling these cookies will prevent the website from working properly.

Functional Cookies

These cookies remember your preferences, such as language selection and display settings. They help personalise the service.

Analytics Cookies

We collect analytics data to understand how users interact with our site. This information is used to improve service quality and does not personally identify you.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some features of the website to not work properly.

Data Storage and Security

cek444 has implemented industry-standard technical and organisational measures to ensure the security of your information.

Technical Security Measures

• All data transmissions are secured through SSL encryption.
• Sensitive information such as passwords is stored using strong hashing algorithms.
• Firewalls are used to protect servers and databases from unauthorised access.
• Regular security audits are conducted.

Data Retention Period

Information is retained for as long as your account is active and for a specified period after account closure as required by law. Records of financial transactions must be retained for an extended period in accordance with legal obligations. After the specified period has passed, information is securely deleted or anonymised.

Data Breach Situations

If a data breach occurs that poses a risk to your rights and freedoms, we will notify you as quickly as possible and take the necessary steps.

Your Rights

Every user registered on the cek444 platform holds the following rights regarding their personal information:

• Right of Access: You have the right to request information about what data we hold about you. We are required to respond to this request within a reasonable time.
• Right to Rectification: If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from the profile section of your account.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, it may not be possible to delete some information before a specified period.
• Right to Object to Processing: You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.
• Right to Portability: You may request that information you have provided be given to you in a structured and commonly usable format.

To exercise these rights, send an email to [email protected] or contact our support team via 24/7 live chat.

Protection of Minors

cek444 strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

Age is verified during the registration process, and in suspicious cases identity is confirmed via national ID or passport. If we become aware that a minor has created an account, that account will be immediately closed and the collected information will be deleted.

Policy Changes

cek444 reserves the right to update this privacy policy from time to time. Changes may be made to this policy due to business changes, the addition of new services, or legal requirements.

For any significant changes, we will post a notice on the website or send information to your registered email address. Continued use of the site after changes have been made will be considered acceptance of the new policy.

The date of each update is noted at the top of the page in the "Last Updated" section. If any material changes are made compared to a previous version, we will clearly indicate this.

We recommend that you visit this page regularly so that you stay informed about the latest privacy policy.